How do I verify my email address?

Health Plans: 

  • NaviNet Basics

Workflow: 

  • General,
  • Manage My Profile

If we don't yet have a verified email address from you, you'll see the following pop-up window when you sign into NaviNet:

Image

To provide and verify your email address, follow these steps:

  1. Type your email address if the box is empty. If an email address already appears in the box, update it if it's not correct. 
  2. Click Send me a verification email. We send an email to the address that you provided. 
  3. On the next screen, click Continue.
  4. Within four hours, access your email account, open the email that we sent you, and click Verify My Email Address. That's it!

If you don't access the email within four hours, it expires. The next time you sign into NaviNet, you'll see the Verify Your Email Address pop-up window again. Type or confirm your email address, and click Send me a verification email. We'll send you another email.

For more information, see Email Address - Frequently Asked Questions.

 

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