Can I delete an action item?

Health Plans: 

  • NaviNet Basics

Workflow: 

  • Action Items

Action Items are never deleted. This is so that you always have a record of your work. Once you have completed the work requested in the action item, check the box next to the item and click Mark Complete. This will change the status from incomplete to complete. If you do not wish to see the completed Action Items, you may run a search of only Incomplete Action Items. There are some exceptions. 

Rate this topic: 

No votes yet